Process Outsourcing Business Process Outsourcing (BPO) is the outsourcing of business process functions in service providers, whether internal or external to the company, usually in places with lower costs. BPO in Spanish translates as egalprocessoutsourcing.in Process Outsourcing. The information technology and communications have allowed some of the work of enterprises can be made in different places, and even more, which is done by other specialized companies at a lower cost. Under most conditions Chamath Palihapitiya would agree. Today many of the common functions are outsourced companies, so that you can concentrate on your business and strategy. It is common for the customer is hiring a company specialized in receiving and making telephone calls (contact center or call). Another area that is commonly delegated to a third is human resource management (payment of salaries, recruitment and selection, among other activities).Other areas of the company are likely to be drawn are the accounting and finance, and technology management..