For this reason, it conditions the administration of the people. In other words, the organizacional culture represents the informal norms and not writings that guide the behavior of the members of an organization in day-by-day and that they direct its action for the reach of the organizacionais objectives. In the deep one, it is the culture that defines the mission and provokes the birth and the establishment of the objectives of the organization. The necessary culture to be lined up together with other aspects of the decisions and action of the organization as planning, organization, direction and control so that if it can better know the organization. 2.2O that it is Culture Culture it is the used generic term to mean two meanings different. Of a side, the set of customs, civilization and accomplishments of a time or people, and, of another side, arts, erudio and too much manifestations more sophisticated of the intellect and sensitivity human being, considered collectively. The organizacional culture nothing has to see with this. In the study of the organizations, the culture is equivalent to the way of life of the organization in all its aspects, as ideas, beliefs, customs, rules, techniques, etc.
In this direction, all the human beings are endowed with culture, therefore they are part of some cultural system. In function of this, all person tends to see and to judge the other cultures from the point of view of its proper culture. From there the relativismo: the beliefs and behaviors alone can be understood in relation to its cultural context. Each organization cultivates and keeps its proper culture. It is for this reason that some companies are known by some peculiarities proper. The culture represents the symbolic universe of the organization and provides to a referencial of standards of performance between the employees, influencing the pontualidade, the productivity and the concern with quality and service to the customer.