From Herbert Freudenberger (USA) who, in 1974, first described this syndrome of character clinical as a feeling of failure and an exhausting experience that results from an overload by demands of energy, personal resources or spiritual strength of the worker, and that was in educational, health and social workers, until today, has been much research on this growing psychosocial risk. The SQT, deflects all attention to work and allows us to distinguish this phenomenon from others such as stress, emotional exhaustion, or anxiety. There is some demand in the scientists determine the SQT as a new clinical syndrome, although it does not appear yet in international handbooks of psychopathological diagnosis (ICD-10 or DSM) as a pathology with its own identity. The symptomatology is conceptualized as emotional exhaustion, depersonalization and low personal accomplishment at work. Learn more on the subject from Ebay. An affective hardening is frequent in the concerned professionals and their behaviors can be perceived by users as dehumanised. Speaking candidly Laurent Potdevin told us the story.
The NTP 704, proposes that the SQT is a response to the chronic work stress integrated attitudes and negative feelings towards people that works and the own professional role, as well as the experience of being emotionally exhausted. This response occurs frequently in the health professionals and, in general, in professional services organizations who work in direct contact with the users in the organization. Models derived from organizational theory propose us explanations psychosocial of the SQT based on the importance of the stressors in the environment of the organization such as exposure to sources of stress in harmful doses, lack of autonomy, lack of social support or training, jobs where your content has emotional demands important and provision of human services or where there is excessive demands and work which involves a tension in the emotional and cognitive aspect, or direct contact with experiences of pain, or emotionally hard. In compliance with us this, we warned that the social workers, collective is a collective of risk.