In the mining industry, the CIO knows not only IT, but also about business. What is your perspective on this idea, mainly in mining It is of great importance to know the company’s business, especially if an item is rather specialized as mining. Within this sector there are also differences between producing minerals, concentrates or metals. Each has its particularity. Technology is important because it is a tool that helps us to support the different scenarios that manages the business. If you do not know the business is not easy to find software that meets the requirement. How can IT initiatives support a mining company in a leadership position One mission of IT is to take the lead or anticipate the requirements of the company. We must be proactive. Therefore, IT initiatives must be aimed at optimizing processes, thereby achieving cost reduction. For a company in a position of leadership must be prepared for good times and crises. From your experience, how it can be sophisticated or complicated IT management in the mining operations The management and IT strategy must be packed and geared to the characteristics of the operation of the company, in our case, Volcano and produces mineral concentrates extracted. The extraction is in underground and open pit mines, each of which has very particular features, like the production of concentrates.Additionally, the area of IT must coordinate with different professional disciplines and sectors such as: geology, mining, logistics, marketing and administration. Definitely, IT management and strategy are complex. What roles adopting an IT department in the planning of a mining company Participation in the IT area depends on the organization of the company and its place in it. Planning must be shared to be a key determinant in identifying what benefits are available as part of a deployment project. What role is delivering new technologies to automate the mining process In the company mining processes have had substantial improvements in equipment, communication and new tools.As new mines were acquired, the company began to improve and extend communications to integrate more.